Creating the Foundations for a Leading Digital Hospital

Built for the future, Spark Health helps Franklin Hospital to achieve their vision to become “the most advanced little hospital in the country”.

Franklin Hospital CEO, Dr Creasan Reddy, had a strong vision for Pukekohe’s first private hospital. Having worked in the Pukekohe area for many years, he could see a strong and growing need to bring specialist services closer to the community.

Identifying technology as the tool to provide a world-class service, Reddy knew he would need a best-in-class solution to lay the digital foundations for his vision.

Building a solution from scratch

Myen Naidu, Operations Manager, was of the same mindset. In selecting a provider for the job he was very clear on what was needed. While the hospital’s needs were complex, the solution must be simple to use, secure and reliable.

Starting from scratch, the hospital was built with technology in mind from the ground up. Spark Health was engaged early in the planning process and had input into the architectural designs of the hospital.  In addition to managing the connectivity and software requirements for the hospital, Spark Health also coordinated hardware procurement including switches, wireless devices, desktops and devices.

Once built, the hospital required fully managed systems to support world-leading digital theatres, data driven decision making by the management team and the detailed billing requirements of a private hospital.

Through working with Spark Health, a range of solutions have been implemented to meet the current and future needs of the hospital, which opened officially in August 2021.


Download the full case study below for a comprehensive view of the solutions used, and how technology is being used to enhance every step of the patient journey at Franklin Hospital.

“The healthcare knowledge within the Spark Health team is hugely valuable and this is reflected in the solutions they provided us.”
Myen Naidu
Operations Manager, Franklin Hospital
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Franklin Hospital
Solutions we provided
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