Is your technology helping or hindering your healthcare delivery?

john macaskill smith
John Macaskill-Smith
21st February 2025
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For many healthcare providers across Aotearoa, outdated technology systems hinder the ability to deliver timely, equitable and connected care.

Legacy infrastructures, siloed data and inconsistent cybersecurity protocols create inefficiencies that make it difficult to meet the growing demands of patients. Limited resources often mean these challenges go unaddressed, leaving teams struggling to provide the level of service their communities deserve. New Zealand Health Information Technology’s 2021 report states Aotearoa’s DHBs spend an estimated 2.3- 2.5 percent of their annual budget on digital products and services, and that 90 percent of this spend is to support “aged and outdated systems.”

Spark Health’s goal is to help healthcare across New Zealand turn complexity into clarity. By aligning digital transformation with strategic goals, we support organisations to deliver better care for their communities. As such, our Digital Assessment solution is designed to address underperforming systems by providing a clear, actionable roadmap to modernising your technology stack.

Using proven methodologies and industry standards, we analyse your current state, assessing critical areas such as IT strategy, cybersecurity, infrastructure, applications and data. Then, in a collaborative workshop, we identify key future requirements tailored to your organisation’s unique needs. The result is a prioritised roadmap aligned with your business vision, enabling you to focus on initiatives that truly matter.

Meaningful improvements for better healthcare delivery

With the Digital Assessment, we offer healthcare providers benefits that drive meaningful improvements. By identifying inefficiencies and bottlenecks, we can streamline workflows, reduce manual processes and save valuable time, enhancing overall efficiency. A modernised digital infrastructure facilitates better data sharing, smoother collaboration and faster access to critical information, enabling more effective patient management and improved care delivery.

With a clear roadmap, organisations are better equipped to adapt to emerging technologies and maintain resilience in the face of evolving challenges, ensuring future-proofed technology systems. Via the assessment, we can strengthen security by highlighting vulnerabilities in the cybersecurity framework, safeguarding sensitive patient data and ensuring compliance with regulatory standards. Aligning digital initiatives with broader organisational goals ensures every investment directly contributes to better outcomes for healthcare teams and the communities they serve.

With Spark Health’s support, healthcare providers can confidently step into the future, equipped with the tools and insights to create a resilient, efficient and patient-centred system. Let’s shape a healthier tomorrow, together.

Let's talk about we can improve your business and customer experience.
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john macaskill smith
John Macaskill-Smith
Chief Executive
As CEO of Spark Health, John Macaskill-Smith brings extensive expertise in both public and private health sectors to the forefront of digital health innovation in New Zealand. His career includes senior roles at the HFA, MoH, and various private health entities, where he pioneered innovative approaches to sector challenges across New Zealand, Australia, the Middle East, and the UK. John also played a pivotal role in the growth of early-stage health startup Tend, expanding their network from one clinic to twenty seven. His leadership in primary care saw the introduction of the original "Health Care Home," the establishment of Indici, and the integration of Pharmacogenomics during his tenures as CEO of Pinnacle, Midlands Health, and Ventures. At Spark Health, John is dedicated to leveraging advanced digital technologies to enhance patient care and streamline system and service delivery. He is committed to reducing digital inequities across public, primary, community, and private sectors, and improving access to and utilization of primary and community data. In addition to his role at Spark Health, John holds various governance positions in education, animal health, and several startups.
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