By automating record-keeping, supporting better data integration, and providing patients with better experiences in accessing their health records, these solutions can change how healthcare is experienced across the country.
Adopting transcription and e-text technology in Aotearoa’s primary care sector is a strategic move towards reducing clinician workloads and improving care delivery. Automated transcription tools, like Nabla Co-Pilot, Hedi, and emerging local versions, can help clinicians reduce data entry by generating thorough patient records from consultations. This enables clinicians to focus more on patient interaction, which has been recognised as a significant factor in preventing burnout and improving the experience of care quality1.
AI-driven transcription can provide clearer, more accurate summaries of clinical interactions for people on their healthcare journey. Such transparency supports people in following treatment plans, improves health literacy, and lessens the need for repeat consultations. It also encourages a more proactive approach to health, as people can stay informed and better understand their medical history and next steps in treatment. When used consistently, these tools can make care more efficient, accessible, and personalised across Aotearoa1.
Ultimately, shifting to transcription and e-text technologies will address our unique primary care challenges. If we can enable a system where clinicians and the public can easily access and share information across networks, we can create better outcomes and a more effective primary care sector.